CPT Code 99202: New Patient Office Visit (Level 2) — Complete Billing and Coding Guide
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CPT Code 99202: New Patient Office Visit (Level 2) — Complete Billing and Coding Guide


What Does CPT Code 99202 Mean?

CPT code 99202 describes a level 2 new patient office or other outpatient visit that involves a straightforward level of medical decision making (MDM). This code is the entry-level new patient E and M code (99202-99205), representing the lowest-complexity new patient visit. It is typically used when a new patient presents with one self-limited or minor problem that requires a medically appropriate history and examination with straightforward decision-making.

Key Code Attributes:

  • Billable Status: Fully billable for new patient encounters with straightforward MDM
  • Primary Setting: Office or other outpatient setting
  • Provider Type: MD/DO, NP, PA, CNM, CNS (any licensed provider)
  • Visit Type: New patient (not seen by same provider or same specialty in the same group within the past 3 years)
  • MDM Level: Straightforward
  • Time Threshold: 15-29 minutes total time on date of service (if time-based)
  • Medicare Payment: ~$90-115 (non-facility, 2026 estimated)
  • Audit Risk: Low — straightforward MDM is well-defined and less commonly miscoded

What Services and Procedures Does CPT Code 99202 Cover?

CPT 99202 encompasses new patient encounters where the presenting problem is of minimal to low severity and requires straightforward MDM. This code is commonly used when a patient new to the practice presents for a focused evaluation of a single minor issue.

Covered Clinical Presentations (Examples):

  • New patient presenting with seasonal allergies for evaluation and prescription antihistamine
  • New patient requesting refill of birth control (no complications, previously on same regimen from another provider)
  • Mild contact dermatitis requiring topical corticosteroid prescription
  • Insect bite with localized reaction requiring antihistamine or topical treatment
  • Uncomplicated urinary tract infection symptoms in an otherwise healthy patient
  • Mild conjunctivitis requiring antibiotic eye drops
  • New patient requesting weight loss counseling and basic dietary guidance
  • Suture removal from a recent procedure performed by a different provider

What Does CPT 99202 Specifically Exclude?

  • Low-complexity new patient visits — Use 99203 for low MDM (2+ self-limited problems, 1 stable chronic illness, or 1 acute illness with systemic symptoms)
  • Moderate-complexity new patient visits — Use 99204 for moderate MDM (chronic illness exacerbation, undiagnosed new problem with uncertain prognosis)
  • Highest-level new patient visits — Use 99205 for high MDM (severe exacerbation, threat to life/function)
  • Established patient visits — Use 99211-99215 if patient has been seen within the past 3 years by the same specialty in the same group
  • Preventive medicine visits — Use 99381-99397 (routine physical, well-woman, well-child)
  • Telephone or audio-only visits — Use 99421-99423 or 99441-99443
  • Emergency department visits — Use 99281-99285
  • Inpatient or observation initial care — Use 99221-99223

Important New Patient Rule: If the patient was seen by a provider of the same specialty in the same group practice within the past 3 years, they are considered established. Different specialty within the same group = new patient. Same specialty in a different group = new patient.


When Is CPT Code 99202 the Right Code to Use?

Correct code selection for new patient visits depends on either: (1) the level of medical decision making (MDM) as defined by the 2021 AMA E and M guidelines, or (2) the total time spent on the encounter date if counseling and/or coordination of care dominates the visit.

Step-by-Step Code Selection Criteria

  1. Confirm the patient is new:

    • Not seen by any provider of the same specialty in the same group practice within the past 3 years
    • Different specialty within same group = new patient
    • Same specialty in different group = new patient
    • If seen within 3 years by same specialty/group = established patient (use 99211-99215)
  2. Assess MDM level — Straightforward requires at least ONE of the following:

    • One self-limited or minor problem
    • Minimal or no data review
    • Minimal risk of complications or morbidity
  3. Data reviewed — Minimal or none:

    • No external records need review
    • Test ordering may be present but is not required
    • Independent interpretation of a test not typically present
  4. Risk level — Minimal risk:

    • No prescription drug management required
    • Over-the-counter medications suggested
    • Minor procedures with minimal risk
    • Lifestyle or dietary counseling
  5. If using time: verify total time on date of service

    • 99202: 15-29 minutes total time
    • Must document >50% of total time was spent on counseling and/or coordination of care
    • Total time includes face-to-face and non-face-to-face work on the date of service (preparation, chart review, documentation, care coordination)

How Does CPT 99202 Differ From the Most Commonly Confused Codes?

Comparison: CPT 99202 vs. 99203 vs. 99204

AspectCPT 99202CPT 99203CPT 99204
MDM LevelStraightforwardLowModerate
Typical Time15-29 minutes30-44 minutes45-59 minutes
Problems1 self-limited or minor problem2+ self-limited/minor, OR 1 stable chronic, OR 1 acute with systemic symptoms1+ chronic with exacerbation, OR 1 undiagnosed new problem with uncertain prognosis
Data ReviewedMinimal or noneMinimal — lab review or test orderingModerate — external notes review, OR test interpretation, OR test ordering
Risk LevelMinimalLowModerate
Common ExampleNew patient for seasonal allergy evaluationNew patient HTN + DM initial workupNew patient diabetes with neuropathy workup
Medicare Payment~$90-115~$130-160~$170-205
Audit RiskLowModerateModerate-High

Comparison: CPT 99202 vs. 99212 (New vs. Established Straightforward Equivalent)

AspectCPT 99202 (New)CPT 99212 (Established)
Patient TypeNew (not seen in 3 years)Established (seen within 3 years)
MDM LevelStraightforwardStraightforward
Time Threshold15-29 minutes10-19 minutes
Typical ContentMedically appropriate history and examProblem-focused history and exam
Medicare Payment~$90-115~$55-80
Key DifferenceNew patient — no prior relationship; inherently more work to establish historyEstablished patient — prior history available; more focused

Critical Note: Both 99202 and 99212 require straightforward MDM, but the new patient code (99202) expects more comprehensive work due to the absence of prior records and relationship. The time threshold is higher (15-29 min vs. 10-19 min) and reimbursement is approximately 50% greater.


What Documentation Is Required to Support CPT 99202?

Documentation for 99202 must support straightforward MDM under the 2021 AMA E and M guidelines. New patient visits typically include a more comprehensive history and examination, but MDM remains the primary code level determinant.

What Must the Provider Document for Straightforward MDM (99202)?

MDM ElementStraightforward (99202) RequirementDocumentation Examples
Problems Addressed1 self-limited or minor problem”Seasonal allergic rhinitis — itchy eyes, sneezing, clear rhinorrhea × 2 weeks — prescribed cetirizine daily and fluticasone nasal spray”; “Uncomplicated UTI — dysuria, frequency — prescribed nitrofurantoin”
Data Reviewed & AnalyzedMinimal or none; may include ordering of a single test”Reviewed pharmacy records — confirmed no recent antibiotic use”; “Ordered urinalysis — pending results”
Risk of ComplicationsMinimal risk: OTC medications, dietary counseling, no prescription drugs (unless low-risk)“Recommended OTC antihistamine and saline nasal spray”; “Counseled on UTI prevention and hydration”

Important: For new patients with straightforward MDM, the history and exam should be medically appropriate but do NOT need to be comprehensive. A focused history and exam addressing the single presenting problem is sufficient if supported by the clinical presentation.

How Do the 2021 AMA E and M Guidelines Apply to This Code?

Key 2021 Changes Affecting 99202:

  • No history/exam level requirements — Prior guidelines required comprehensive history and exam for new patients. Now, history and exam are “medically appropriate.”
  • MDM or Time is the code level determinant — Straightforward MDM is the lowest level; if time is used, 15-29 minutes total time
  • Time definition expanded — 15-29 minutes total time includes all work on the date of service
  • New patient definition unchanged — The 3-year rule for new vs. established patient status remains the same

Facility vs. Non-Facility Documentation Standards

Non-Facility (Office/Clinic): The provider’s documentation must independently justify 99202. The entire reimbursement goes to the provider.

Facility (Outpatient Hospital): The provider bills the professional component. Documentation standards are identical. The facility bills a separate facility fee.


How Does CPT Code 99202 Affect Medical Billing and Reimbursement?

RVU Breakdown for CPT 99202

RVU Component2025 Value2026 Value (Estimated)Impact on Billing
Work RVU0.930.93Reflects provider effort for straightforward new patient evaluation
Practice Expense RVU (Non-Facility)1.121.12Office overhead for new patient intake
Practice Expense RVU (Facility)0.370.37Reduced in facility settings
Malpractice RVU0.060.06Professional liability
Total RVU (Non-Facility)2.112.11Office/clinic billing
Total RVU (Facility)1.361.36Hospital outpatient billing

Medicare Reimbursement Calculation (Non-Facility, 2026):

  • Total RVU: 2.11 × $32.98 (CF) = **$69.59**
  • Geographic adjustment (GPCI): Multiply by locality factor
  • Final estimated payment: ~$90-115 (varies by region)

With G2211 Add-On Code:

  • G2211 adds approximately 0.33 RVU
  • Additional payment: ~$10-15
  • Combined total: ~$100-130

Commercial Payer Reimbursement Benchmarks (2026):

  • Blue Cross Blue Shield: $120-160 mean rate
  • Cigna Health: $100-135 average
  • Aetna: $95-125 average
  • UnitedHealth: $85-115

What Modifiers Are Commonly Used With CPT 99202?

ModifierDescriptionWhen to ApplyBilling Impact
-25Significant, separately identifiable E and M on same day as procedureE and M + procedure same day for new patientAllows billing both codes
-24Unrelated E and M during post-op periodRare for new patientsPrevents bundling
-95Synchronous telemedicineAudio-video visitRequired for Medicare telehealth
G2211Visit complexity add-onComplexity beyond typicalAdditional ~$10-15

Are There Any Prior Authorization or LCD Requirements?

Medicare Coverage: Nationally covered. No specific LCD for 99202. Coverage follows general E and M medical necessity rules.

Key Denial Reasons:

  • “New patient status not verified” — Verify 3-year rule
  • “Medical necessity not supported” — Document reason for new patient visit
  • “Duplicate visit” — Only one new patient E and M per day

What CPT or HCPCS Codes Are Commonly Billed Alongside CPT 99202?

Associated CodeDescriptionBilling Guidance
-25 modifier proceduresSkin biopsy, joint injection, I and DAppend -25 to 99202
CPT 93000EKGBill separately; no modifier
CPT 81000-81003UrinalysisBill separately
CPT G2211Complex visit add-onAppend to 99202

NCCI Edits: 99202 does NOT bundle with most procedures when -25 is appended. G2211 is an add-on code with no conflict.


What Coding Errors Should You Avoid With CPT 99202?

Top Coding Errors Ranked by Frequency:

  1. Using 99202 for an established patient — Most common error. Verify new patient status: not seen within 3 years by same specialty in the same group.
  2. Upcoding 99202 to 99203 — If only one self-limited problem with straightforward MDM, 99202 is appropriate. Do not upcode to 99203 simply because the patient is new.
  3. Downcoding to 99212 — Using the established patient equivalent for a new patient. New patient = 99202 (not 99212).
  4. New patient rule applied incorrectly — Different specialty in same group = new. Same specialty in different group = new.
  5. Missing -25 modifier when procedure performed — E and M portion denied if a procedure is performed on the same day without modifier -25.
  6. Billing 99202 when preventive visit is more appropriate — If the visit is solely preventive (no problem-focused component), use 99381-99397.

How Does CPT 99202 Relate to Other CPT Codes?

Related CodeRelationshipKey Distinction
99203Higher levelLow MDM — 2+ self-limited problems or 1 stable chronic illness
99204Higher levelModerate MDM — chronic exacerbation or undiagnosed problem
99205Highest levelHigh MDM — threat to life/function
99212Established equivalentStraightforward MDM for established patients
99381-99397PreventiveNot problem-focused; can be billed same day with -25

Real-World Coding Scenario — How CPT 99202 Is Applied in Practice

Patient Scenario: A 22-year-old female new to the practice presents with a 3-day history of itchy, watery eyes and sneezing during spring season. She has no significant past medical history, takes no medications, and has never been evaluated for allergies. Physical exam shows mildly injected conjunctiva, clear rhinorrhea, and no sinus tenderness. Provider discusses seasonal allergic rhinitis, recommends OTC cetirizine and fluticasone nasal spray, educates on trigger avoidance, and schedules follow-up if symptoms persist. Total time: 18 minutes, 8 minutes counseling on allergy management.

Correct Code: CPT 99202

  • Straightforward MDM: One self-limited or minor problem (seasonal allergic rhinitis)
  • Data: No external records reviewed, no tests ordered
  • Risk: OTC medication recommendation only (minimal risk)
  • Time-based also supports 99202 (18 min within 15-29 min range)

Common Mistake: Billing 99203 — The presenting problem is a single self-limited condition (seasonal allergies) with straightforward MDM. Despite the patient being new, the MDM level is straightforward, not low. Upcoding to 99203 for a straightforward MDM encounter would be a compliance risk.


Frequently Asked Questions About CPT Code 99202

Is CPT Code 99202 Still Valid for Use in 2026?

CPT code 99202 remains a valid, active, billable code for fiscal year 2026 with no changes to its descriptor, RVU values, or coding guidelines. The code has been stable under the 2021 E and M guidelines and is not scheduled for retirement. Verify annually against AMA CPT updates and CMS MPFS.

What Is the Difference Between CPT 99202 and 99212?

CPT 99202 is for new patients (not seen within 3 years) with straightforward MDM and requires 15-29 minutes total time, while 99212 is for established patients with straightforward MDM and requires 10-19 minutes total time. The MDM level is the same (straightforward), but new patient visits inherently require more work to establish the patient’s history. Reimbursement for 99202 is approximately 50% higher than 99212 (~$90-115 vs. ~$55-80).

How Do I Verify New Patient Status for 99202?

A patient is considered new if they have not received any professional services from a physician or other qualified healthcare professional of the same specialty in the same group practice within the past 3 years. Different specialty within same group = new. Same specialty in different group = new. If the patient was seen by a provider but the specialty is different, they are still a new patient for your specialty.

Can I Bill CPT 99202 and a Preventive Visit on the Same Day?

Yes, you can bill both 99202 and a preventive medicine code (99381-99397) on the same day if a significant, separately identifiable problem-focused E and M service is performed. Append modifier -25 to 99202, and document the problem-focused service separately from the preventive components.

What Is the Medicare Reimbursement Rate for CPT 99202 in 2026?

Medicare reimbursement for 99202 in 2026 is approximately $90-115 depending on geographic location. The base RVU is 2.11 (non-facility) multiplied by the conversion factor. Commercial payer rates range from $85-160.


Key Takeaways for Billing and Coding CPT 99202

  • Code Purpose: Level 2 new patient office visit with straightforward MDM
  • Straightforward MDM: 1 self-limited or minor problem, minimal risk, minimal data
  • New Patient Rule: Not seen in 3 years by same specialty in the same group
  • Time-Based: 15-29 minutes total time with >50% counseling/coordination
  • Reimbursement: Medicare ~$90-115; Commercial ~$85-160
  • Common Error: Upcoding to 99203 when MDM is straightforward, or confusing with 99212

Additional Resources and References

Sarah Mitchell

By Sarah Mitchell

Certified Professional Coder (CPC) & Medical Billing Specialist

Sarah Mitchell is a Certified Professional Coder (CPC) with over 12 years of experience in medical billing and coding across multi-specialty practices. She specializes in E&M coding, anesthesia billing, and revenue cycle compliance. Sarah has trained hundreds of medical coders and regularly contributes to industry publications on coding best practices and audit readiness.